The Elite Way Express, Inc.
EXPEDITED FREIGHT SERVICES
Phone: 800 927-0852     Fax: 330 896-7357

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When you are sent a load offer:

You need to call the Elite Way Express. A dispatcher will give you the Pro number, the name and address of the shipper and consignee, the pickup and delivery times, and what you are going to be picking up including the estimated weight. You need to write down all of this information and take it with you.

When you arrive at the shipper for pickup:

  1. Record or make note of your time in.

  2. Let them know that you are from the Elite Way Express to pickup an expedited shipment and wait to be loaded.

  3. Sign the Bill of Lading as EWEI #(your driver number) and your initials (Ex. EWEI #0 - AB). You will need at least two copies (one for the recipient of the freight and one for the office). If you are given only one copy, you can ask for another copy while you are there or wait until you get to the consignee and ask them to make you a copy.

  4. You must now securely strap down the freight.

  5. Fill out the following sections of an Elite Way Express delivery receipt (if you have not done so already). Always be sure to press hard when writing on the delivery receipt so it goes through to all of the copies. Neatness is essential! You need to write clearly. This delivery receipt will be seen by our customers.
    1. The top right corner including:
      1. The Pro number you were given by dispatch.
      2. The Bill of Lading (BOL) number given to you by the shipper.
      3. Any part/PO/authorization number if given to you by dispatch.
      4. Your driver number (your driver number assigned to you by the Elite Way Express)
    2. The upper left box including:
      1. The shipper's name and address
      2. The pickup date
      3. Your time out
      4. Your time in
    3. The consignee's name and address (make sure the Bill of Lading matches what dispatch told you)
    4. The freight information from the lower right box including:
      1. Number of pieces (number of pallets, bins, etc.)
      2. Description of goods (or part number) from the Bill of Lading
      3. The weight from the Bill of Lading

  6. Before you leave, call the Elite Way Express' driver line at 330 896-7353 (from your cell phone) or 800 927-1852 (from a long distance landline or pay phone) and report your loaded information.
    You will be asked for:
    1. The Pro number
    2. Your time in
    3. Your time out
    4. Number of pieces
    5. The weight
    6. The Bill of Lading (BOL) number
    Please have this information ready when you call as our dispatchers are very busy and cannot wait for you to find your paperwork!

When you arrive at the consignee for delivery:

  1. Record your time in on the delivery receipt.

  2. Announce that you are from the Elite Way Express delivering an expedited shipment and wait to be unloaded.

  3. Have them sign and print their name on the delivery receipt acknowledging that they received the freight in good condition.

  4. Write the current time for the time out.

  5. Give the customer the bottom copy of the freight bill. It is white and has our mission statement on the back.

  6. Keep the top copy (original) of the Bill of Lading and give them the rest.

  7. Call the Elite Way Express' driver line at 330 896-7353 (from your cell phone) or 800 927-1852 (from a long distance landline or pay phone) and report your unloaded information.
    You will need to know:
    1. The Pro number
    2. Your time in
    3. Your time out
    4. Who signed for the freight
    5. When you will be available for another load
    Please have this information ready when you call as our dispatchers are very busy and cannot wait for you to find your paperwork!

Turning in your paperwork to the office:

You keep the pink copy of the delivery receipt, which should now be the bottom copy, for your records. The two top copies of the delivery receipt (white original and yellow) and the Bill of Lading for each load needs to be turned in to the office on a weekly basis. You do not keep a copy of the Bill of Lading for yourself.

If it is after office hours and you need to talk with someone, call the customer line at 330 896-7350 (from your cell phone) or 800 927-0852 (from a long distance landline or pay phone).

Copyright © 2010 The Elite Way Express, Inc. & David White. All rights reserved.